Terms of service

OVERVIEW

Welcome to HATTURCO! The terms "we," "us," and "our" refer to HATTURCO. HATTURCO operates this store and website, including all related information, content, features, tools, products, and services, with the aim of providing you, the customer, with a personalized shopping experience (the "Services"). HATTURCO is powered by Shopify technology, which enables us to provide you with the Services.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you have reached the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be required to provide certain information, such as your email address, billing, payment, and shipping details. You represent and warrant that all information you provide through our store is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.


SECTION 2 – OUR PRODUCTS

We make every effort to display our products and services as accurately as possible in our online store. However, product colors and appearance may vary from what is displayed on your screen due to the type of device you use to access our store and your device's settings and configuration.

We do not guarantee that the appearance or quality of any products or services purchased by you will meet your expectations or exactly match those displayed in our online store.

All product descriptions are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction on a case-by-case basis.


SECTION 3 – ORDERS

By placing an order, you are making an offer to purchase. HATTURCO reserves the right to accept or reject any order for any reason at its sole discretion. Your order will not be accepted until HATTURCO confirms its acceptance. We must receive and process your payment before accepting your order.

Please review your order carefully before submitting it, as HATTURCO may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or telephone number provided when the order was placed.

Your purchases are eligible for returns or exchanges only in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are intended for your personal or household use only and not for commercial resale or export.


SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless expressly stated otherwise, displayed prices do not include taxes, shipping, handling, customs duties, or import fees.

Prices displayed in our online store may differ from prices offered in physical stores or in online stores or other retail outlets operated by third parties. From time to time, we may offer promotions through the Services that are governed by separate terms and conditions. In the event of any conflict between the terms of a promotion and these Terms, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our store. You also agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can complete your transactions and contact you if necessary.

You represent and warrant that: (i) the credit card information you provide is true, accurate, and complete; (ii) you are duly authorized to use the credit card for the purchase; (iii) any charges incurred will be honored by your credit card provider; and (iv) you will pay all charges incurred at the published prices, including shipping and handling fees and any applicable taxes, where required.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events beyond our reasonable control.

Once we have transferred the products to the shipping carrier, title to the products and the risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, trade names, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are the property of HATTURCO, its affiliates, or licensors and are protected by U.S. and international patents, copyright laws, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly provided in these Terms, nothing contained herein grants or shall be construed as granting you any license or other rights under any patent, trademark, copyright, or other intellectual property owned by HATTURCO, Shopify, or any third party. Unauthorized use of the Services may violate applicable intellectual property laws. All rights not expressly granted herein are reserved by HATTURCO.

The HATTURCO name, logo, product names, service names, designs, and slogans are trademarks of HATTURCO or its affiliates or licensors. You may not use these trademarks without HATTURCO's prior written permission. The Shopify name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, product names, service names, designs, and slogans displayed through the Services are the trademarks of their respective owners.


SECTION 7 – OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services. We neither monitor nor control these tools and have no influence over them.

You acknowledge and agree that such tools are provided "as is" and "as available," without warranties, representations, conditions, or endorsements of any kind. We accept no liability arising from or relating to your use of any optional third-party tools.

Any use you make of optional tools offered through the website is entirely at your own risk. You should ensure that you understand and agree to the terms under which such tools are provided by the relevant third-party provider(s).

We may also introduce new features or functionality through the Services in the future, including new tools and resources. Any such additions shall also form part of the Services and shall be governed by these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and links to websites provided or operated by third parties, including third-party embedded functionality. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you leave our Services to access any third-party materials or websites, you do so entirely at your own risk.

We are not liable for any damage or loss arising from your access to, purchase from, or use of any third-party website, product, service, resource, or content. Please review the policies and practices of any third party carefully before engaging in any transaction. Any complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

HATTURCO is powered by Shopify technology, which enables us to provide the Services. However, any purchase or sale made through our store is conducted directly between you and HATTURCO.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale or purchase between you and HATTURCO, including any injury, damage, or loss arising from your purchase of products or services.

You expressly release Shopify and its affiliates from any and all claims, damages, or liabilities arising out of or relating to your transactions with HATTURCO.


SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy, which can be found here: [LINK]. Certain personal information may also be subject to Shopify's Privacy Policy, which can be found here.

By using the Services, you acknowledge that you have read our Privacy Policy.

As the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access to and use of the Services in order to provide and improve those Services. Information you provide through the Services may be transferred to and shared with Shopify and third parties who may be located in countries other than your country of residence in order to provide the Services.

Please refer to our Privacy Policy [LINK] for more information about how we, Shopify, and our partners collect, use, and process your personal information.


SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise share ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

For example, we may use this license to operate, provide, evaluate, improve, and promote the Services, as well as to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that:

(i) you own or otherwise have all necessary rights to the Feedback;

(ii) you have disclosed any compensation or incentives received in connection with submitting your Feedback; and

(iii) your Feedback complies with these Terms of Service.

We have no obligation to:

  1. keep your Feedback confidential;
  2. provide compensation for your Feedback; or
  3. respond to your Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, libelous, obscene, pornographic, otherwise objectionable, or that infringes the intellectual property rights of any third party or violates these Terms of Service.

You agree that your Feedback will not infringe any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. You further agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, nor any computer virus or other malicious software that could affect the operation of the Services or any related website.

You may not use a false email address, impersonate another person, or otherwise mislead us or any third party as to the origin of any Feedback.

You are solely responsible for the Feedback you submit and for its accuracy. We assume no responsibility or liability for any Feedback posted by you or any third party.


SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly:

(a) for any unlawful or malicious purpose;

(b) to violate any applicable local, state, provincial, federal, or international laws, regulations, rules, or ordinances;

(c) to infringe or violate our intellectual property rights or the intellectual property rights of others;

(d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or otherwise injure any of our employees or any other person;

(e) to transmit false or misleading information;

(f) to submit, receive, upload, download, use, or knowingly reuse any material that does not comply with these Terms;

(g) to transmit or procure the sending of any advertising or promotional material, including "junk mail," "chain letters," "spam," or any similar solicitation;

(h) to impersonate or attempt to impersonate any person or entity; or

(i) to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, as determined by us, may harm HATTURCO, Shopify, users of the Services, or expose them to liability.

In addition, you agree not to:

(a) upload or transmit viruses or any other malicious code that may affect the functionality or operation of the Services;

(b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any part of the Services;

(c) collect or track the personal information of others;

(d) engage in spam, phishing, pharming, pretexting, or similar fraudulent activities through the Services;

(e) use any robot, spider, scraping tool, data mining or extraction tool, automated device or process, artificial intelligence tool (including agentic AI), or any automated or manual means to access the Services; or

(f) interfere with, circumvent, or bypass any security features, authorization mechanisms, robot exclusion protocols, or other measures we use to restrict access to the Services.

We reserve the right to suspend, disable, or terminate your account at any time, without prior notice, if we determine that you have violated any part of these Terms.


SECTION 14 – AGENTS

14.1

This section ("Agent Terms") applies if you use, enable, authorize, or cause an Agent to access, use, or interact with any of the Services.

An "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of, or under the instructions of, any individual or entity, and that may operate on behalf of, or using the device of, a person without direct supervision.

14.2

No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements set out in Section 14.4 below.

Additionally, no Agent may access, use, or interact with the Services if we have requested that the Agent refrain from doing so.

14.3

We may limit, including through technical measures, whether and how any Agent may access, use, or interact with the Services.

14.4

Agents must:

(i) identify every HTTP/HTTPS request as originating from an Agent by including the following in the request's User-Agent string:

"Agent/[agent-name]"

(ii) not conceal or disguise that any access, use, or interaction is performed by an Agent, including by:

(a) imitating human behavior or interaction patterns; or

(b) completing or bypassing CAPTCHA challenges or other measures designed to distinguish human users from automated systems;

(iii) respond truthfully to any question or prompt intended to determine whether interactions originate from a human or a computer; and

(iv) not bypass or circumvent any measures designed to block, limit, modify, or control whether or how Agents access, use, or interact with the Services.


SECTION 15 – TERMINATION

We may terminate this Agreement or your access to the Services (or any part thereof) at our sole discretion, at any time and without prior notice. You will remain responsible for all amounts due up to and including the effective date of termination.

The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which, by their nature, are intended to survive termination.


SECTION 16 – DISCLAIMER OF WARRANTIES

The information made available through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is entirely at your own risk. We disclaim all liability arising from any reliance placed on such materials by you, any other visitor to the Services, or anyone who may be informed of their contents.

EXCEPT AS EXPRESSLY PROVIDED BY HATTURCO, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABILITY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR OTHER DISCLAIMERS, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.


SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL HATTURCO, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, OR SHOPIFY AND ITS AFFILIATES BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, ANY ERRORS OR OMISSIONS IN ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless HATTURCO, Shopify, and our affiliates, partners, directors, officers, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party arising out of or relating to:

  1. your breach of these Terms of Service or any documents incorporated herein by reference;
  2. your violation of any applicable law or the rights of any third party; or
  3. your access to or use of the Services.

We will notify you of any claim subject to indemnification, provided that our failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced by such delay.

We may control the defense and settlement of any such claim at your expense, including the selection of legal counsel. However, we will not settle any claim that imposes any non-monetary obligation on you without your prior consent, which shall not be unreasonably withheld.

You agree to cooperate in the defense of any indemnifiable claim, including by providing all relevant documents and information.


SECTION 19 – SEVERABILITY

If any provision of these Terms of Service is held to be unlawful, void, or unenforceable, that provision shall nevertheless be enforced to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity or enforceability of the remaining provisions.


SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or relating to the Services, constitute the entire agreement and understanding between you and us regarding your use of the Services and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, including any previous versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the party responsible for drafting them.


SECTION 21 – ASSIGNMENT

You may not assign, transfer, delegate, or otherwise convey this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment or transfer in violation of this provision shall be null and void.

We may assign, transfer, or delegate these Terms and our rights and obligations under them without your consent or prior notice.


SECTION 22 – GOVERNING LAW

These Terms of Service and any separate agreement under which we provide you with the Services shall be governed by and construed in accordance with the laws and courts of the jurisdiction in which HATTURCO is headquartered.

You and HATTURCO agree to submit to the exclusive jurisdiction and venue of those courts.


SECTION 23 – HEADINGS

The headings used in these Terms are included for convenience only and shall not affect the interpretation or application of any provision of these Terms.


SECTION 24 – CHANGES TO THE TERMS OF SERVICE

You may review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, amend, or replace any part of these Terms of Service by posting updates and changes on our website.

It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms of Service as required by applicable law, and such changes will take effect on the date specified in the notice.

Your continued access to or use of the Services after any changes to these Terms of Service have been posted constitutes your acceptance of those changes.


SECTION 25 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

info@hatturco.com

Our contact details are as follows:

HATTURCO

Email: info@hatturco.com

Address: Largo dos Lóios 57, 4050-338, Porto, Portugal

Phone: +351 939 759 459

VAT Number (NIPC): 519267850

VAT ID: PT519267850